{"id":14512,"date":"2025-01-02T14:24:12","date_gmt":"2025-01-02T12:24:12","guid":{"rendered":"https:\/\/dealers-o-care.com\/why-o-care\/case-studies\/"},"modified":"2025-06-23T10:36:11","modified_gmt":"2025-06-23T08:36:11","slug":"case-studies","status":"publish","type":"page","link":"https:\/\/dealers.fused-development.nl\/canada\/why-o-care\/case-studies\/","title":{"rendered":"Case Studies"},"content":{"rendered":"

[vc_section full_width=\u201dstretch_row\u201d content_placement=\u201dmiddle\u201d wrap_container=\u201dcontainer\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d css=\u201d.vc_custom_1719488624693{margin-top: 0px !important;padding-top: 1% !important;padding-bottom: 2% !important;background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u201d el_class=\u201dmobile-header\u201d][vc_row][vc_column][vc_row_inner content_placement=\u201dmiddle\u201d gap=\u201d20\u2033][vc_column_inner width=\u201d1\/2\u2033][vc_column_text css=\u201d.vc_custom_1736455083236{margin-bottom: 5px !important;}\u201d]<\/p>\n

Dealers about their success<\/h1>\n

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Turning water maintenance into recurring revenue<\/span> for dealers<\/h2>\n

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\"Why<\/figure><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u201dstretch_row_content\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d top_divider_type=\u201dcurve\u201d top_divider_color=\u201d#ffffff\u201d top_divider_invert=\u201dtrue\u201d top_divider_width=\u201d{\u201cxl\u201c:\u201c100\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_height=\u201d{\u201cxl\u201c:\u201c60\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_position=\u201d{\u201cxl\u201c:\u201c50\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d css=\u201d.vc_custom_1738786894240{margin-top: -40px !important;background-color: #F4F4F4 !important;}\u201d][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u201dstretch_row\u201d wrap_container=\u201dcontainer\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d css=\u201d.vc_custom_1738786902499{margin-top: -20px !important;padding-top: 1vh !important;padding-bottom: 3vh !important;background-color: #ffffff !important;}\u201d][vc_row gap=\u201d20\u2033][vc_column width=\u201d2\/3\u2033 css=\u201d.vc_custom_1681486225893{padding-right: 40px !important;}\u201d][vc_column_text css=\u201d\u201d el_class=\u201dintro-text\u201d]<\/p>\n

Enhancing Efficiency and Customer Experience with O-CareComfort\u00a0<\/span><\/h2>\n

O-Care has lead the market in water conditioners since late 2018 and the subscription program they helped dealers set up got a lot easier when the O-Care Comfort Program was introduced. This program automated the whole chain of the subscription service. \u2028All tasks such as logistics, administration, finance and customer service was taken over from the dealer causing a huge shift enabling them to focus on core business activities.[\/vc_column_text]

We understand this like no other.<\/h4><\/div>[\/vc_column][vc_column width=\u201d1\/3\u2033][\/vc_column][\/vc_row][vc_row gap=\u201d20\u2033 equal_height=\u201dyes\u201d content_placement=\u201dmiddle\u201d css=\u201d.vc_custom_1685965062552{margin-bottom: 30px !important;}\u201d][vc_column width=\u201d1\/2\u2033 css=\u201d.vc_custom_1681486225893{padding-right: 40px !important;}\u201d][vc_single_image image=\u201d12789\u2033 img_size=\u201dlarge\u201d alignment=\u201dcenter\u201d css=\u201d\u201d][\/vc_column][vc_column width=\u201d1\/2\u2033][vc_column_text css=\u201d\u201d]<\/p>\n

Case Study: Aqua Warehouse<\/h3>\n

One of the prominent examples of this transition is Aqua Warehouse, the well-established distributor for Vita Spas. Initially, Aqua Warehouse managed subscribers independently through their own logistics and administrative processes. However, after switching to the O-Care Comfort Program, Aqua Warehouse saw notable growth, increasing their subscriber base by 62%<\/span> in the last 9 months. \u2028The success is attributed to the automated sign up process where now employees only need to guide customers to a dedicated website or provide the QR code. An easy adjustment that has been well-received internally and the significant reduction in administrative burdens related to logistics and customer service. The move redirected their efforts towards sales and customer engagement, resulting in a smoother, more productive operation.<\/p>\n

The impact of the O-Care Comfort Program extends beyond Aqua Warehouse. Currently, 84% of all the UK dealers have transitioned from managing their own subscription logistics to relying on O-Care\u2019s comprehensive fulfilment services. \u2028This widespread shift underscores the program\u2019s effectiveness in enhancing operational efficiency and supporting business growth<\/span> for spa dealerships.[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=\u201d20\u2033 equal_height=\u201dyes\u201d content_placement=\u201dmiddle\u201d css=\u201d.vc_custom_1685965062552{margin-bottom: 30px !important;}\u201d][vc_column width=\u201d1\/2\u2033 css=\u201d.vc_custom_1681486225893{padding-right: 40px !important;}\u201d][vc_column_text css=\u201d\u201d]<\/p>\n

Case Study: Bull Grills and Spas<\/h3>\n

Bull Grills and Spa, operating several hot tub retail locations in California around San Diego, has been extremely successful in incorporating O-Care into their sales strategy. During one of their recurring events, the Del Mar Fair, they managed to sign up 103 customers<\/span> for the O-Care program, significantly boosting their already impressive subscription numbers. Integrating the O-Care story into both store and show sales has become part of Bull Grills and Spa\u2019s DNA, ensuring that customers rarely leave their booth or store without understanding the benefits of easy water maintenance provided by O-Care.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=\u201d1\/2\u2033][vc_single_image image=\u201d12838\u2033 img_size=\u201dlarge\u201d alignment=\u201dcenter\u201d css=\u201d\u201d][\/vc_column][\/vc_row][vc_row gap=\u201d20\u2033 equal_height=\u201dyes\u201d content_placement=\u201dmiddle\u201d css=\u201d.vc_custom_1685965062552{margin-bottom: 30px !important;}\u201d][vc_column width=\u201d1\/2\u2033 css=\u201d.vc_custom_1681486225893{padding-right: 40px !important;}\u201d][vc_single_image image=\u201d12840\u2033 img_size=\u201dlarge\u201d alignment=\u201dcenter\u201d css=\u201d\u201d][\/vc_column][vc_column width=\u201d1\/2\u2033][vc_column_text css=\u201d\u201d]<\/p>\n

Case Study: Southern Leisure Spas<\/h3>\n

Southern Leisure Spas, with multiple locations in Texas, has integrated O-Care subscriptions directly into their sales process. Each hot tub purchase includes a conversation about O-Care, emphasising its value as an integral part of the spa ownership experience. This approach has resulted in a substantial uptake of subscriptions, ensuring a consistent stream of recurring monthly income for Southern Leisure Spas.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=\u201d20\u2033 equal_height=\u201dyes\u201d content_placement=\u201dmiddle\u201d disable_element=\u201dyes\u201d css=\u201d.vc_custom_1738072629026{margin-bottom: 30px !important;}\u201d][vc_column width=\u201d1\/2\u2033 css=\u201d.vc_custom_1681486225893{padding-right: 40px !important;}\u201d][vc_column_text css=\u201d\u201d]<\/p>\n

Case Study: Olympic Hot Tub<\/h3>\n

Olympic Hot Tub, which operates multiple dealerships across Washington State, has adopted a unique approach to integrate O-Care into their sales strategy. They have incorporated a year-long subscription to O-Care into the purchase of each hot tub. This strategy familiarizes customers with the product and its benefits, including the convenience of automatic shipments directly to their homes. This initial exposure to O-Care\u2019s services leads to high rates of customer retention, as the majority of customers opt to continue their subscriptions after the complimentary year ends.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=\u201d1\/2\u2033][vc_single_image image=\u201d10521\u2033 img_size=\u201dlarge\u201d][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u201dstretch_row\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d top_divider_type=\u201dcurve\u201d top_divider_invert=\u201dtrue\u201d top_divider_width=\u201d{\u201cxl\u201c:\u201c50\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_height=\u201d{\u201cxl\u201c:\u201c60\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_position=\u201d{\u201cxl\u201c:\u201c50\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=\u201dstretch_row\u201d content_placement=\u201dmiddle\u201d wrap_container=\u201dcontainer\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d css=\u201d.vc_custom_1719488624693{margin-top: 0px !important;padding-top: 1% !important;padding-bottom: 2% !important;background-color: #f4f4f4 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u201d el_class=\u201dmobile-header\u201d][vc_row][vc_column][vc_row_inner content_placement=\u201dmiddle\u201d gap=\u201d20\u2033][vc_column_inner width=\u201d1\/2\u2033][vc_column_text css=\u201d.vc_custom_1736455083236{margin-bottom: 5px !important;}\u201d] Dealers about their success [\/vc_column_text][vc_column_text css=\u201d\u201d] Turning water maintenance into recurring revenue for dealers [\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u201d1\/2\u2033][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=\u201dstretch_row_content\u201d sticky_allow=\u201d{\u201cxl\u201c:\u201c\u201c}\u201d top_divider_type=\u201dcurve\u201d top_divider_color=\u201d#ffffff\u201d top_divider_invert=\u201dtrue\u201d top_divider_width=\u201d{\u201cxl\u201c:\u201c100\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_height=\u201d{\u201cxl\u201c:\u201c60\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d top_divider_position=\u201d{\u201cxl\u201c:\u201c50\u201c,\u201cunit\u201c:\u201c\u201c,\u201cxs\u201c:\u201c\u201c,\u201csm\u201c:\u201c\u201c,\u201cmd\u201c:\u201c\u201c,\u201clg\u201c:\u201c\u201c}\u201d css=\u201d.vc_custom_1738786894240{margin-top: -40px !important;background-color: #F4F4F4 […]<\/p>\n","protected":false},"author":932,"featured_media":0,"parent":14500,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-14512","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/pages\/14512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/users\/932"}],"replies":[{"embeddable":true,"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/comments?post=14512"}],"version-history":[{"count":0,"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/pages\/14512\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/pages\/14500"}],"wp:attachment":[{"href":"https:\/\/dealers.fused-development.nl\/canada\/wp-json\/wp\/v2\/media?parent=14512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}